FaQs

 Tel: +34638581051
info@tabletennis.deals

 Pol. Industrial la Vega, 41
Priego de Córdoba.

 The best quality
in service and product.

 Shipping all
over the world.

FaQs. General Information

Do you deliver the order at home?

Yes, we make international shipments and we deliver your order at the address you indicate.

Your products are really quality?

Absolutely. Table Tennis Deals specializes in the sale of high quality balls. Some of our products are approved by the ITTF.

Do you accept orders from sports associations?

Yes of course. At table Tennis Deals we are committed to sports and any association is welcome to buy our products.

Your products have won some prize?

Yes, Table Tennis Deals has been Official partner ETTU, approved by ITTF,
Official Ball WVC2016 & Official partner ULTM.

Shipping Cost?

You can see the shipping cost directly in your cart, you can see the total shipping for all your ítems included in your order.

Tracking Number?

You will receive your tracking number after your order is confirmed and received by the shipping company. You will receive tracking information to your email address registered in our system.

SPAIN

  • Customers will receive their orders with SEUR service (DPD), service 24-48 hours.
  • Tracking number, we will provide you a tracking number that will keep you informed about the status of your shipment.

EUROPE

  • Customers will receive their orders with SEUR service (DPD), service 4-5 days (depending on the country).
  • Tracking number, we will provide you a tracking number that will keep you informed about the status of your shipment.

REST OF THE WORLD

  • Customers will receive their orders with CORREOS Spain service, service 5-10 days.
  • Tracking number, we will provide you a tracking number that will keep you informed about the status of your shipment.

Our company is not responsible for any extra delay caused directly by the shipping company. Our company is not responsible for any extra taxes that customs could ask you to pay, taxes and customs clearance is responsibility of local customs. We do not accept return or order canceling due to customs issues.

Please contact with us if the delay is too long, we will contact the shipping company. For more information please contact with us.

sales@tabletennis.deals

ORDER DISPATCH

  • Shipments are sent out from Monday to Friday, shipping companies do not receive any shipment saturday or sundays.
  • Orders are sent everyday until 13:00 pm (GMT+1), if your order is placed after 13:00 pm (GMT+1) your order will be dispatched the next day.

Do I have to pay VAT?

The VAT payment is dependent on what country the goods are being shipped to and in some cases whether you are representing a company. For Customers from outside the European Union are not obligated to pay the Spanish VAT in their purchase. However, it is possible that VAT is charged by the local authorities at delivery.

Customers from Spain or countries inside the European Union always have to pay 21% Spanish VAT.

If I have a company do I have to pay the VAT?

Companies inside the European Union, except spanish companies, do not have to pay the spanish VAT. It is necessary to provide the VAT number and EORI number. Companies from outside of Europe are not obligated to pay the VAT, it is necessary to provide the details of the company.

Currency of the Payments.

Tabletennis.deals payment system provides to all our customers the possibility to see the prices in your preferred currency. This tool help to compare prices. Final payments will be always in Euro.

1. Paypal

Tabletennis.deals gives all facilities to customers to use and pay with their own PAYPAL account, Paypal is one of the most used payment method in the world and also offers more flexibility to the customers. Paypal offers secure payments and easy payment process.

2. Credit Card

in Tabletennis.deals You can make your payments witht the following credit cards: Visa, Mastercard, American Express, Maestro.

The confidential informations such as you credit card number or secure code are directly entered in CECA system. Your information is always protected and we do not have Access to your information. Fraudulous payments will be reported to Tabletennis.deals.

There are not extra charges if you decide to pay with your credit card.

I haven't received my item. What can I do?

If this is your case, please contact us as soon as possible to see what situation your request is in and resolve it as soon as possible.

what kind of payment do you accept?

We accept payments by card and through paypal. We also offer several payment gateways at your disposal.

Are the payments safe?

Yes, the payments on our website are safe. We have an SSL certificate that encrypts your data. In addition, payments are made through a payment platform, so your data does not remain on our website.

Exchange and refund?

Tabletennis.deals accepts Exchange or refunds, you have to send us back the product to our office in Spain.

Please contact with our support department and they will help you to proceed, our support department will provide all information needed.

Contact us

info@tabletennis.deals

Phone : +34957842707

Cancel Order or Refund

You have the opportunity to exchange your products within 14 working days after you have received your order.

Follow the following information to proceed with a return or Exchange:

• You pay to return your articles
• We resend your order for free
• The product must be in it´s original package.
• The product must be new.
• Used products will not proceed to any Exchange or refunds.

Ask a Question

If you need additional information do not hesitate to ask us. We are waiting for your questions to be able to help you better.

86792 SOLD PRODUCTS
1569 HAPPY CUSTOMERS
585 TABLE TENNIS CLUBS
265 ANSWERED QUESTIONS

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